When Everything Went Wrong
- Location: 1111, Copper Coast, Goulburn-Ovens-Murray, Australia
Negative Experience My recent experience buying sunglasses online serves as a cautionary tale about poor service. After emailing to exchange a pair that didn’t fit properly, I found the customer support to be almost nonexistent. With no reply and shipping that took forever, my frustration grew, leading me to seek answers and share my story. Customer: My sunglasses don’t fit, and I never got a response to my exchange request. The shipping was incredibly slow, too! If you're ready to find out more info about Cinily Glasses check out our page. What’s happening? Customer Service Representative: I’m sorry for the delay and the fit problem. I understand your frustration. Let’s get that exchange started right away. Could you please provide your order number? Customer: It’s [ORDER NUMBER].
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